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Shipping Policy

To prevent unnecessary CO2 generation during transport, we limit the distance our Snuggling Clouds travel by shipping our orders directly to you from where we manufacture them.

Eliminating extra fulfilment centres might mean your order will take a little longer to arrive, but every air mile we avoid saves about 24kg of CO2 from entering the atmosphere.

Since our Snuggling Clouds are hand-inspected, please allow 2-3 business days for assembling and processing.

United States 6-14 days
United Kingdom 4-7 days
Canada 7-15 days
Europe 6-14 days
Australia 6-12 days
Rest of the world 7-18 business days 

When will my order ship out?

All orders are dispatched once they've been designed which is within 2-3 business days, followed by the shipping times displayed above.

Order tracking

As soon your order ships out, you will receive an e-mail with a tracking number (which can take 24-48 hours to update). You can track your order using your tracking number here.

Need help?

If your order hasn't received a tracking update in a while, it's generally due to a courier error, and it will still more than likely be delivered within the shipping times displayed above.

However, if your order exceeds the delivery window or you need any help, feel free to contact us at

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